Infrastructure Administrator

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Division: Information Services (IT)
Location: Vancouver, BC, Canada
Job ID: 16039
Job Status: Full Time Regular

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Job Description

Job Status
Full Time Regular

Job Summary
You are an experienced systems administrator who is seeking to apply your skills on both traditional and virtual servers. As Infrastructure Administrator, you will be responsible for ensuring high levels of performance, availability, and security of technology systems, with a focus on leading and executing project initiatives and implementations, while providing guidance to the team members. In this role, you will assist team members in the deployment and management of proposed infrastructure solutions. In addition, you will provide training and knowledge transfer to enable team members to utilize and manage the deployed solutions.

If you are looking to share your knowledge and provide leadership within a dynamic organization, join the Ledcor IS team in Vancouver today!

Responsibilities
  • Lead and execute new project initiatives / tasks, providing regular status updates to key stakeholders
  • Oversee systems by taking ownership of infrastructure requests, and interfacing with team members and business stakeholders to see projects/tasks through to completion, ensuring all work efforts are captured within Ledcor IS's service management application
    Liaise between design and implementation teams
  • Review Test Strategies and Test Plans to ensure the functional quality of proposed solutions
  • Support training and solution implementation activities
  • Contribute to post-implementation reviews
  • Change management requirements and processes
  • Support on-site and off-site design, installation, configuration, testing, maintenance, monitoring, reporting, and troubleshooting for technology systems and their related technologies in order to deliver required service levels
  • Perform analysis, diagnosis, and resolution of complex system problems, and recommend and implement corrective solutions
  • Install, troubleshoot and maintain IT systems within local and other Ledcor locations, such as servers, firewalls, network switches and routers
  • Develop and maintain an understanding of business processes that rely on the supported technology systems, and their associated service level agreements
  • Participate in cross-functional meetings and projects that impact implementations, changes or improvements to related products or systems
  • Ensure the continual improvement of the knowledge base, while assisting with the improvement of process deficiencies
    May perform other related duties as assigned


Requirements
  • 5+ years of IT experience in systems/infrastructure administration in a large, enterprise organization
  • Bachelor's degree or technical diploma in Computer Science, Information Technology (IT) or related field
  • Previous team leadership or management experience preferred
  • Experience with various vendor network devices, wireless controllers and access points
  • Proven experience working with both physical and virtual servers
  • Experience working with cloud computing and XaaS preferred
  • Experience with TACACs/Radius Authentication and Authorization
  • Experience with DNS/DHCP/Wins/Active Directory/Group Policies
  • Experience with systems security, or cyber security, and related devices
  • General understanding of ITIL best practices
  • Familiarity with a service management system, preferably ServiceNow
  • Strong understanding of a scripting language, preferably PowerShell
  • Highly motivated team player with an ability to learn quickly and adapt to a changing business environment
  • Excellent written and verbal communication skills, with a commitment to customer service


Work Conditions
  • Scheduled on call support will be required
  • Travel to Ledcor remote offices/sites will be required
  • Must be available for occasional evening and weekend work to meet deadlines or perform special projects

Our Information Services (IS) team ensures our teams stay connected to each other and have access to technology that supports the growing demands of our business. With services ranging from technical support to software development and enterprise systems management, our IS team supports all of Ledcor's technology needs. We are a diverse team equipped to support the growth of our company.

But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!

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Date Posted
6/29/2018
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