Check-In Agent

Location: Yellowknife, NT, Canada
Job ID: R13445
Job Status: Full-Time



Job Summary:

As a Check-In Agent with Summit Air, you are the first point of contact for our clients.

Joining our team means:

- Stability in knowing you have long term employment and growth opportunities
- A competitive wage so you can comfortably provide for your family
- Health & Dental Benefits that start the day you do and RRSP matching, so you and your family feel secure in the future

Click the link below to see what it’s like to work with our team:

Interested? Apply today to join our Summit Air team!

Essential Responsibilities:

  • Greets visitor and passengers to Yellowknife facility
  • Coordinates check-in of flights and preparation/verification of manifests
  • Inspects and verifies passenger documentation prior to boarding
  • Confirms passenger compliance with various client seasonal clothing policies prior to boarding
  • Provides facility related safety briefings to customers using Yellowknife facility
  • Keeps passengers updated on flight status and make announcements regarding flight activity
  • Assists passengers with boarding and disembarking the aircraft
  • Communicates with other departments
  • Keeps client travel team updated on fight status
  • Responds in a calm and professional manner to customer complaints
  • Arranges catering and coordinates hospitality plans, as required


  • Knowledge of MS Office and an aptitude for learning various computer systems
  • Good verbal and written communication skills; provides excellent customer service throughout all daily interactions
  • Solid organizational skills, with good attention to detail and accuracy
  • Capable of understanding and following written procedures accurately
  • Ability to work independently as well as part of a team
  • Demonstrates a safety-first attitude

Additional Information:

Company Description

Summit Air, a member of the Ledcor Group of Companies, has been delivering remote aviation solutions to our customers for over 20 years. We have one of the largest and most diverse fleets in the industry. From moving cargo, to transferring passengers, to recreational flights for adventurers seeking to discover the North, we are a one-stop solution when it comes to safe and reliable aviation support. Learn more at 

But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.

Date Posted
Dec 22, 2022

27 Yellowknife Airport, 100 Dickins Street, Yellowknife, NT, Canada