Full Time Regular Job Summary
You are a Front Line Maintenance Technician with 2-5 years' experience looking to build your career with Ledcor Technical Services. You will be responsible for the set up and maintenance of telecommunication services including internet, video services, copper, fiber, inside wire, router installation and rack mounted telco equipment. You will work in customers' businesses and huts providing exceptional customer service and quality work.
Join our Ledcor Technical Services Team in New York today!Responsibilities Provide high level customer service, ensuring that any escalations or concerns are addressed professionallyDrive to and from business customer locations in a defined geographic area performing installation and repair of internet, copper and fiber cabling, rack mounted routers, demarcation extensions, etc.Receive and complete work orders from a centralized dispatch centre ensuring that routes are efficient and that service is delivered in a timely mannerOperate equipment and vehicle in a safe manner, ensuring adherence to Ledcor's safety programInteract with customers in a professional and courteous manner to ensure that their work orders are completed as requestedTroubleshoot technical issues such as install cable runs, swap out cards, install data circuits for internet connectionsTrace and locate appropriate telecommunications links, which could involve working in confined spaces (attics and crawl spaces) and climbing laddersUtilize handheld tools within the customer locationUtilize a laptop computer and various software applicationsEnsure vehicle, test equipment and tools are maintained in excellent conditionMay perform other related duties as assigned Requirements 2-5 years previous experience in telecommunications, business installation and service for electronics and appliances, security, cablingDegree or diploma from a technical college an assetStrong MS Office skills in Word & ExcelA positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerityPrevious experience working in the field independently and thriving in a fast-paced environment; self-motivated and able to prioritize and organize workloads with little directionAbility to manage a physically demanding position which involves sitting, standing, bending, lifting, working at heights and in confined spacesStrong communication skills, both written and verbalSelf-Motivated and able to prioritize and organize work-loads with little directionMust have and maintain a valid state driver's licenseSuccessful completion of pre-employment drug & alcohol requirements Work Conditions Evening and weekend work may be required
Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.
But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!
Ledcor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, status as a qualified individual with disability, or any other legally protected status. All applicants must be able to show proof of eligibility to work in the United States.Date Posted
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