Technical Content Writer

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Location: Austin, TX, United States
Job ID: R7093
Job Status: Full-Time



Job Summary:

You strongly believe in efficiency and accuracy and, have the capability to thrive under tight deadlines. In collaboration with several subject matter experts, you will support business operations through the writing, editing and documentation of processes and procedures while creating and developing relevant new forms and documents. In addition, you will be responsible for file maintenance and administration of updates to our content management systems.

*this role has the ability to work from anywhere*

Essential Responsibilities:

  • Writes and documents standard operating procedure as well as develops forms by gathering information and collaborating with business subject matter experts
  • Generates and manages documents and publishes to Core Management System (SharePoint) for internal access by operational groups
  • Identifies process and procedure improvements or system enhancements, assisting with related implementation and communication
  • Coordinates feedback and continuous CMS improvement, including updates to existing content. Provides updates and edits to the SharePoint Online environment
  • Reviews documents and corrects errors in content and grammar, following prescribed editorial style and formatting guidelines


  • Two to four years of experience in a copywriter, technical writer or writing customer-facing documentation in a support role
  • The ability to write about technical subjects in a clear and engaging manner, breaking down complex topics for multiple audiences to understand.
  • Strong computer skills including, Microsoft 365 products
  • Excellent ability to manage multiple competing demands while meeting deadlines
  • Outstanding written and verbal communication skills with a keen eye for spelling, grammar and syntax issues
  • Ability to build and foster effective relationships at all levels within the organization
  • Ability to use influencing skills to guide the business through the decision making process

It's a plus if you have:

  • Prior knowledge of SharePoint Online
  • Working knowledge of Power BI and/or MS Power Apps

Additional Information:

Company Description

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. 

But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply. 

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

All applicants must be able to show proof of eligibility to work in the United States.

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Date Posted
Nov 2, 2021

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., Austin, TX, United States